At Bravence, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and store your personal information. We are committed to maintaining transparency and ensuring you understand your rights regarding your data.
1. Information We Collect
We collect both personal and non-personal information when you interact with our services. This may include your name, email address, phone number, location data, IP address, browser type, time zone, device type, and preferences. If you register for one of our courses, we may also request additional details such as education background or occupation. We may gather this data through contact forms, surveys, registrations, and cookies.
2. How We Use Your Information
The information we collect is primarily used to deliver, personalize, and improve our services. We use it to process course enrollments, send notifications, improve content, and analyze website performance. Your data may also help us offer more relevant educational materials based on your interests. Additionally, we use personal information to respond to inquiries, provide support, and ensure proper account management.
3. Sharing of Information
We do not sell, lease, or rent your personal information to third parties. However, we may share limited data with trusted service providers who support our website infrastructure, customer relationship management, or marketing activities, under strict confidentiality agreements. We also may disclose information when required by law or to protect the integrity of our services.
4. Cookies and Tracking Technologies
Cookies help us track user activity and enhance user experience. These technologies provide insight into how visitors interact with our website and allow us to optimize usability. You can disable cookies in your browser settings, though this may affect certain site functionalities. We also use analytic tools to gain aggregated data about traffic and user engagement.
5. Data Security
We implement industry-standard security measures to protect your personal data. This includes encryption, firewall protection, and secure server infrastructure. While no system is immune to risk, we continuously monitor and update our systems to safeguard against unauthorized access, misuse, or disclosure.
6. Your Rights and Choices
You have the right to request access, correction, or deletion of your personal data. You may also opt out of marketing communications at any time. If you would like to exercise your rights, please contact us using the details below. We will respond to requests promptly and in accordance with applicable data protection laws.
7. International Transfers
As our services may be accessed globally, your information may be transferred to and stored in countries outside your own. We ensure that adequate protections are in place in compliance with international data protection standards to keep your information secure across borders.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal and regulatory obligations. Once data is no longer needed, it will be securely deleted or anonymized to prevent identification.
9. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect information from minors. If you believe we have unintentionally collected such data, please contact us immediately so we can take corrective action.
10. Policy Updates
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and the updated date will reflect when the modifications were made. It is your responsibility to review this policy periodically to stay informed.
Contact Information:
Bravence
Kenya, Mombasa, Moi Avenue 27, 80100
Email: [email protected]
Phone: +254 702 584 772